Resume Sample for Account Agent


picture of Account Agent resume sample sheet
The following is an example of Account Agent resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Accounting job title/field.

Resume Writing Example for Account Agent | CV Format

Mobile, AL

Work Experience

Account Agent

Resort Recovery Solution

San Diego, CA

April 2017 to July 2017

Collection Specialist.  
Outbound/ Inbound calls 
Assist client with complaints 
Master’d company network/ server 
Helped clients via email, Phone, live chat, and fax 
Data entry 
Assist with payroll

Customer Service Representative

Debtwave

San Diego, CA

March 2014 to March 2017

Answer 200 calls daily. Resolved customer complaints by phone. Maintained over 150 issue notes daily. Mastered company system net work. Processed major credit card transactions. Contacted various creditors. Responded back to email and fax. Live chatted with customers. Documented every time a customer called and what the call was about

Customer Quality Assurance Rep. (QA)

Fortune Builders Real Estate company

Pacific Beach, CA

October 2010 to January 2014

Responsibilities 
Managed quality communications between employees and clients. Answered a high volume of inbound calls. Made 400+ outbound reminder calls, Kept a high percent for registering customers. handled major credit card information. Coaching employees. call center environment 
 
Accomplishments 
researched, claimed and rapidly resolved client conflict to prevent loss of key accounts. 
 
Skills Used 
40 wpm/ typing speed

Head Cashier/Assistant Manager

Forever 21

San Diego, CA

February 2011 to September 2013

Responsibilities 
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses 
using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service 
satisfaction. excelled in exceeding daily credit card application goals.Trained 5 new employees quarterly.  
 
Developed client relationships and earned reputation for exceeding sales goals. worked as a team member performing cashier duties. 
 
Accomplishments 
consistently generated additional revenue through skilled sales techniques. 
Greeted customers upon entrance and handled all cash and credit transactions. 
assisted customers over the phone regarding strong operations, products, promotions and orders.

Education

Diploma

Davidson High School

Mobile, AL

Skills

Customer Service Skills (10+ years)

Additional Information

My core strengths are: Strong communication skills. Adaptive team player. Seasoned in conflict resolution. Multi- tasking. Sharp problem solver.

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