ACCOUNT MANAGER – PAR EXCELLENCE SYSTEMS INC
• I intend to add to the success of a great company by applying the versatility and capability I have gained in aviation maintenance, sales, and production as well as healthcare automated supply chain systems.
Authorized to work in the US for any employer
September 2016 to Present
Work includes installing automated supply chain equipment in hospital supply rooms, setting up network equipment and loading IP addresses. Verifying equipment is communicating with hospital and Par Excellence servers.
• Maintaining customer relationships with hospital supply chain management to promote future sales, through site visits, email and phone. Working with Materials Management and Nurse Management staff to ensure all supply chain needs are being met.
• Dealing with any client issues that may arise.
• Responsible for managing 20 plus accounts and often being the face of the company to many clients.
• Championing the customer/client relationship at all levels.
• Building new business relationships using existing industry contacts.
• Managing employer’s client relationships and providing clients with excellent service and support.
• Feeding back all suggestions for improvement and market research to senior sales staff.
• Daily use of Microsoft Office Suite, Visio, Excel and Outlook.
• Job is 90% travel, nationwide.
March 2015 to March 2016
• Performed heavy maintenance on large commercial aircraft such as the B767, B757, B717, and DC-9.
• Maintenance included engine removal and replacement, flap mitigation, operating and servicing thrust reversers, installing winglet mods, rudder free play, elevator free play, putting aircraft in air mode, moving flight control surfaces, attaching ground service equipment and launching aircraft.
• I also volunteered to help with structures work as needed, since I have some experience with that as well.
October 2011 to August 2014
• I was responsible for daily contact with customers of Aviall, anyone from a CEO to a purchasing department of an international airline. Knowledge of aircraft parts and related products was essential, as well as strong interpersonal skills.
• My duties involved the following: selling aircraft parts, creating quotes and invoices, responding to emails, answering phone calls, cold calling customers, helping walk in customers, as well as overseeing hazmat shipping as needed.
• Made customer visits and trade show presence to support branch sales numbers.
• We used SAP software and Microsoft Office products for all transactions, so I am proficient with those applications as well.
• Understanding of basic import/export compliance when dealing with certain foreign customers.
October 2006 to October 2011
• My duties involved the complete teardown, inspection and overhaul of the T-55-GA-714, T-55-L-714A and T55-L-712F turbine engines used on the CH-47 and MH-47 helicopters.
• All work was done using a LEAN manufacturing environment, including using 5Y root cause, Kaizen, 5S and other LEAN related tools for efficiency.
• I also did complete builds of OEM T-55-GA-714 engines.
• Daily work included using borescopes, calibrated tooling, maintenance manuals, micrometers, feeler gauges and dial calipers.
• We also assisted in the engine test cell, setting up engines and slave hardware to perform engine runs and diagnostic testing.
• Our main customer was the US Army 160th Special Operations Aviation Regiment, which required our build quality and delivery to be second to none. We delivered over 2,500 engines on or ahead of schedule.
• NDT Technician/FPI 10/06-10/11- I worked as an NDT technician my first year at Honeywell until a position was available in the engine production department, inspecting turbine engine parts for any cracking or deficiencies.
May 2005 to October 2006
• I performed heavy structures maintenance on large military aircraft such as the P-3 Orion and the C-130 Hercules.
• Work included assisting in wing removal and replacement, wing spar removal and replacement, fuel tank repairs, structural repairs, and aircraft structural modifications.
• Daily work included using rivet guns, bucking bars, reading blueprints, making parts or repairs in accordance with blueprints and aircraft structural manuals.
Associate in Aviation Maintenance Technology
November 2003 to May 2005
63 Credits in Information Systems
September 1995 to June 1998
FAA Airframe & Powerplant
May 2005 to Present
I have been repairing, restoring, customizing and selling automobiles since I was sixteen years old. I am the definition of a “car guy”. I also remodel and flip houses with my brother, in my free time.