Account Manager – Imperial Beverage
Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Self-motivated and dependable with experience in different levels of management.
January 2015 to Present
Establish tables of accounts and assign entries to proper accounts.
Create, maintain, and enter information into databases.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Coordinate conferences, meetings, or special events.
Contact new and existing customers to discuss their needs, and to explain how these needs
could be met by specific products and services.
Answer customers’ questions about products, prices, availability, or credit terms.
Emphasize product features based on analyses of customers’ needs and on technical
knowledge of product capabilities and limitations.
Maintain customer records, using automated systems.
Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations.
Visit establishments to evaluate needs or to promote product or service sales.
Complete expense reports, sales reports, or other paperwork.
May 2014 to January 2015
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that
guidelines, such as those for special diets, are followed.
Examine trays to ensure that they contain required items.
Take food orders and relay orders to kitchens or serving counters so they can be filled.
Record amounts and types of special food items served to customers.
Total checks, present them to customers, and accept payment for services.
January 2011 to January 2014
Test rigging to ensure safety and reliability.
Attach loads to rigging to provide support or prepare them for moving, using hand and power tools.
Perform technical, routine and in-storage rigger-type inspection on cargo, extraction and personnel parachute as well as other airdrop equipment before, during and after each use.
Inventory, clean, receive, store and issue all airdrop equipment used in airdrop operations
Supervise airborne students in handling, maintenance and return of all airborne equipment
August 2006 to October 2010
Monitor employee and patron activities to ensure liquor regulations are obeyed.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Count money and make bank deposits.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be
purchased or requisitioned.
Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Bachelor of Science in Business Administration
Service Country: United States
Branch: United States Army
January 2011 to January 2014
Time Management Judgment and Decision Making
Complex Problem Solving Administration and Management
Quality Control Analysis Sales and Marketing
Troubleshooting Equipment Maintenance
Instructing Sales and Marketing
Coordination Critical Thinking