Resume Sample for Administrative Assistant

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The following is an example of Administrative Assistant resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Administrative job title/field.

Resume Writing Example for Administrative Assistant | CV Format

Norfolk, VA

Authorized to work in the US for any employer

Work Experience

Administrative Assistant


Virginia Beach, VA

January 2017 to Present

Provides clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining records and files, and providing assistance to customers. Receptionist duties. Preparing and distribution of incoming and outgoing mail.

Web Tech Support

Sutherland Global

Chesapeake, VA

November 2016 to Present

Web support for MetLife insurance 
Answering inbound calls 
Unlocking and troubleshooting accounts

Rental Sales Agent


San Diego, CA

May 2016 to September 2016

• Greet customers as they arrived, identify sales opportunities and develop strategic sales plans to overcome customer’s objections. Motivated and assisted in training new staff on products, sales techniques and relationship development. 
• Answer customer inquiries relating the availability and cost of the vehicles. Check vehicle mileage and conduct inspections upon return. Additionally, assigned to handle customer complaints and overdue vehicle report. Trusted to train new team members.

City Carrier

United States Post Office

Virginia Beach, VA

March 2013 to January 2016

As a carrier, my responsibilities include daily distributing, sorting, transporting, and deliverin private mail and parcels along a designated delivery zone. This job requires me to maintain outstanding customer service skills, time management skills as well high levels of integrity and ethics as I am entrusted with various high dollar personal materials. 
• Case and pull down mail in numerical order, separate parcels, complete daily scan points around the city and in station while walking/driving several blocks in various neighborhoods. Assist customers with certified and registered mail, COD’s, the purchase of stamps, envelopes and money orders within allotted timeframe. 
• Required lifting up to 70lbs and driving company vehicle in a safe manner while following safety guidelines and traffic laws. Improved trip efficiency with daily trip reports and maintained a list of customers on the route.

Enrollment Benefits Specialist


Chesapeake, VA

June 2012 to December 2012

• Working in a fast paced environment, answers a high volume of up to 120+ calls to assist customers with enrollment into Medicare health insurance plans with the state of Virginia. Respond accurately to provider calls related to but not limited to member eligibility, managed care status, prior patient authorizations, and pharmacy guidelines and procedures. 
• My goal and responsibilities include providing members with all current healthcare options to promote member choice within the assigned network, accurately and timely documentation of the call, and using knowledge gained through training to research and resolve the call while approaching each call with compassion and empathy.


Norfolk State University



Norview High School


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