Resume Sample for Customer Service Agent/Bankruptcy


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The following is an example of Customer Service Agent/Bankruptcy resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Banking job title/field.

Resume Writing Example for Customer Service Agent/Bankruptcy | CV Format

Customer Service Agent/Bankruptcy – Garden City Group

Columbus, OH

● 14 years professional experience in medical billing and allied health 
● 4 years experience in practice management 
● 1 year lead biller experience 
● Working knowledge in several specialties including: Pediatrics, Behavior and Mental Health, Oncology and Eating Disorders

Authorized to work in the US for any employer

Work Experience

Customer Service Agent/Bankruptcy

Garden City Group

August 2014 to Present

Answer phones 
● Customer Service 
● Work on call back reports 
● QA co, -workers calls for accuracy

Account Temp

Dawson Temp Services

July 2008 to September 2008

Input of Birth/Death Certificates into updated computer program

Lead Medical Biller

Nationwide Childrens Hospital

Columbus, OH

May 2003 to January 2008

Medical Billing 
● Lead Biller 
● Evaluate staffing needs, train and supervise billing staff 
● Motivate, monitor accountability, and address corrective discipline with Department Manager 
● Verify patient insurance 
● Monitor procedures to facilitate billing and collections 
● Insure services rendered are properly authorized, documented and accurately billed in a timely fashion 
● Cash reconciliation 
● Monitor compliance of self-pay clients 
● Provide client a copy of financial agreements or waivers

Office Manager

Westerville Pediatrics

March 1999 to April 2003

Medical Biller 
● Lead Biller 
● Evaluate staffing needs, train and supervise billing staff 
● Motivate, monitor accountability, and address corrective discipline with Department Manager 
● Verify patient insurance 
● Monitor procedures to facilitate billing and collections 
● Ensure services rendered are properly authorized, documented and accurately billed in a timely fashion 
● Cash reconciliation 
● Monitor compliance of self-pay clients 
● Provide client a copy of financial agreements or waivers

Medical Biller

Chilcare Consultants

March 1995 to March 1999

Front office check in/check out procedures for clients 
● Schedule appointments 
● Medical billing 
● Phone in patient prescriptions 
● Verify patient insurance 
● Monitor procedures to facilitate billing and collections 
● Ensure services rendered are properly authorized, documented and accurately billed and a timely fashion 
● Cash reconciliation 
● Monitor compliance of self-pay clients 
● Provide client a copy of financial agreements or waivers

Education

Ohio State University

Columbus, OH

June 1984 to February 1985

College Prep

Brookhaven High School

Columbus, OH

September 1980 to June 1984

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