Resume Sample for Mortgage Banker


picture of Mortgage Banker resume sample sheet
The following is an example of Mortgage Banker resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Mortgage job title/field.

Resume Writing Example for Mortgage Banker | CV Format

Harriaburg PA

Work Experience

Mortgage Banker

Bank Of America

Jacksonville, FL

May 2014 to August 2016

• Responded to inquiries regarding mortgage loans over the telephone and in person 
• Assisted mortgage bankers in assessing clients’ mortgage loan eligibility 
• Conducted research on other mortgage products in the market to handle sustainability 
• Assisted clients in filling out mortgage loan forms and provided them with fee information 
• Followed up on applications in a bid to expedite them to ensure client satisfaction

Collections Representative

ERC

Jacksonville, FL

April 2013 to April 2014

Responsibilities 
Research regarding unsettled account balance that is completely or partially unpaid 
• Ensure follow up by mail and phone to insurance carriers or customers on felonious payments 
• Investigate customer’s accounts and documents methodically 
• Punch all information about collection action of account into billing system 
• Resolve inconsistencies and prepare adjustments 
• Coordinate collection agency communication 
• Answer customer inquiries about account status 
• Evaluate claims denied for payment and poorly paid claims 
• Verify payment information adjustments to

Customer rep 9044726816

D’s personal Touch

Maplewood, NJ

March 2007 to March 2013

Responsibilities 
process all incoming calls in a professional, friendly and timely manner 
• Communicate with customers to resolve problems and concerns in a courteous, 
professional and timely manner 
• Provide all customers with consistent, quality service in accordance with company 
procedure 
• Enter and process orders 
• Make sales calls to existing customers, you report to Pat Davenport for this duty 
• Print order tickets and prepare mailings 
• Deliver orders to the Shipping department 
• Pull small orders when necessary  
 
Accomplishments 
Knowing how to handle situations an help out all customers to making them smile in all different situations  
 
Skills Used 
 
• Exceptional interpersonal and organizational skills 
• Computer skills – proficient in Microsoft Office applications and Outlook 
• Effective communication/comprehension skills – verbal and written 
• Math Skills – Ability to add, subtract, multiply, and divide in all units of measure 
• Basic typing and number pad data entry skills 
• Ability to function independently and multi-task

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