Service-oriented candidate with a two year background in a fast-pace
environment. Core competencies include rhetoric, team building, and a thirst
for advancement; as well as excellent communication and time management
skills. Handles tasks with accuracy and efficiency.
February 2016 to Present
Confer with customers by telephone to provide information about products or services, take or enter information, update accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’
Refer unresolved customer grievances to designated departments for further investigation.
June 2012 to January 2016
Greet customers and ascertain what each customer wants or needs.
Count funds and reconcile daily summaries of transactions to balance
Prepare bank deposits, balancing assigned funds as necessary.
Cash checks and process credit card advances for patrons.
Provide assistance in the training and orientation of new cashiers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit
Open and close cash registers, performing tasks such as counting money,
separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Prepare merchandise for purchase or rental.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Bag or package purchases, and wrap gifts.
Clean shelves, counters, and tables.
August 2015 to November 2015
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Store food in designated containers and storage areas to prevent spoilage.
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers’ orders or supervisors’ instructions, following approved
Take and record temperature of food and food storage areas such as refrigerators and freezers.
Keep records of the quantities of food used.
Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
Portion and wrap the food, or place it directly on plates for service to patrons.
Weigh or measure ingredients.
September 2014 to November 2014
Canvasser Sep 2014-Nov 2014
Develop prospect lists.
Circulate among potential customers to take polls on the election.
High School Diploma
Bachelor of Science in Technical Writing/Communications
Bachelor of Science in Biology
Active Listening CriticalT hi nki ng
Judgment and Decision Making Active Learning
Communication and Rhetoric Time Management
Telecommunications Compassion and Commitment