Resume Sample for Patient Financial Service Specialist


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The following is an example of Patient Financial Service Specialist resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Financial job title/field.

Resume Writing Example for Patient Financial Service Specialist | CV Format

Patient Financial Service Specialist

Uniontown, PA

Authorized to work in the US for any employer

Work Experience

Patient Financial Service Specialist

ARKANSAS SURGERY CENTER

North Little Rock, AR

March 2017 to June 2017

Verify patient demographic information and insurance coverage via telephone 
➢ Pre-collection of co-payments, deductibles, and co-insurance on specific patients 
➢ Other duties as assigned

Cashier/Customer Service

WALMART

Conway, AR

January 2017 to March 2017

I worked as a cashier at Walmart . I also worked customer service desk as needed.

Cashier

Gloucester, VA

August 2016 to December 2016

Responsible for processing customer purchases efficiently and professionally 
➢ Other duties as assigned

Emergency Room Registration, PBX Switchboard Operator

BON SECOURS/RAPPAHANNOCK GENERAL HOSPITAL

Kilmarnock, VA

December 2015 to February 2016

Greet and process incoming patients, process and verify identification and health insurance information; 
collect co-payment when necessary and post to account; enter information into hospital database; Maintain and process in-house coded alerts 
➢ Process incoming calls through PBX switchboard 
➢ Other duties as assigned

Information Specialist 1

HEALTHPORT

Gainesville, FL

March 2015 to May 2015

Maintain adherence to HIPAA regulations and company policies; Process attorneys’ subpoena requests for information, including telephone and email follow-up 
➢ Process billing through E-Smart Log and E-Smart Link 
➢ Copy imaging (x-rays, MRI, CT scans) onto CD for patients 
➢ Process walk-in, mail, email, telephone and fax requests for patients and their representatives

Liaison

BRIJ AND ANJANA RANA, MD

Jasper, FL

September 2013 to January 2014

Jasper, Florida ~ September 2013-January 2014 
Office and Patient Care, Internal Medicine 
 
➢ Perform front desk duties: Answer phones; Greet and check in patients; Maintain files; Book appointments; 
Enter patient information using CureMD system; Verify insurance; Call in or fax prescription information to pharmacies 
➢ Patient assistance: Take vitals on patients; Perform tests (EKG, blood pressure, physicals, etc.); Draw up 
and perform injections; Assist with physical examinations and tests (hearing, sight, urine, pregnancy, etc.) 
➢ Liaison with local emergency medical personnel when necessary 
➢ Office maintenance 
➢ Other duties as assigned

Billing/Insurance Specialist

AURORA DIAGNOSTICS

Lake City, FL

September 2011 to July 2012

Medical insurance verification 
➢ Medicaid verification 
➢ Processing current nursing home accounts in a timely manner 
➢ Customer Service 
➢ Other duties as assigned 
➢ Proficient in HealthPac, Availity, Copia systems

Admission Specialist

SHANDS HOSPITAL – UNIVERSITY OF FLORIDA

Gainesville, FL

July 2010 to January 2011

Check patients into the Emergency Department, verify demographic information, collect co-payments; Verify 
insurance and put insurance in the system, scan documents, answer phones 
➢ Triage calls to proper charge nurse, set up charts for patients 
➢ Ensure reimbursement for services being rendered through insurance authorizations, referrals, and use of third-party payer resources (such as web sites) to verify eligibility.

Patient Service Center Representative

WAKE FOREST UNIVERSITY – BAPTIST MEDICAL CENTER

April 2001 to May 2009

Pre-register clinic patients; interview patients and families for demographic and insurance information; enter 
pertinent registration and insurance data in IDX system. 
➢ Educate patients on payment policies, co-pay obligations and non-covered services; notify staff of inadequate insurance coverage and refer patients to financial counseling, if necessary.

Call Center Customer Service Representative

WAKE FOREST UNIVERSITY – BAPTIST MEDICAL CENTER

Winston-Salem, NC

June 2000 to May 2009

I worked in the call center at the hospital making outbound calls to patients to verify medical insurance and demographics before coming for the upcoming appointment.

Medical Receptionist II

WAKE FOREST UNIVERSITY – BAPTIST MEDICAL CENTER

June 2000 to April 2001

Education

Highschool Diploma

Columbia High School

Decatur, GA

September 1971 to June 1976

Skills

Medical Terminology, Epic,Word,excel (10+ years)

Additional Information

Looking to work fulltime in the medical field or a customer service call center .m

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