Resume Sample for Pharmarcy technician


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The following is an example of Pharmarcy technician resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Pharmaceuticals job title/field.

Resume Writing Example for Pharmarcy technician | CV Format

Pharmarcy technician – Kroger

Danville, IN

Seasoned customer service specialist with background in providing advice on diverse customer situations. 
Customer Service Manager with a track record of managing a wide variety of customer service issues quickly 
and efficiently. 
Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and 
focused on accuracy and efficiency. 
 
Core Qualifications 
Excellent telephone etiquette 
Exceptional patient care and interaction 
HIPAA trained 
CPR certification 
Account reconciliations 
Microsoft Office proficiency 
Excel spreadsheets 
Time management 
Strong problem solver

Authorized to work in the US for any employer

Work Experience

Pharmarcy technician

Kroger

Brownsburg, IN

January 2014 to Present

Entered new patient profiles and prescriptions into medication input software system. 
Communicated directly with doctors’ offices via telephone, fax and email. 
Provided friendly customer service at prescription drop-off and pick-up counters. 
Worked closely with pharmacists and used medication input software to safely and accurately dispense 
medication. 
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. 
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. 
Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health 
Record (EHR) system. 
Verified patient data and billing information. 
Verified accuracy and completeness of information on prescription and refill requests. 
Strictly maintained customer and patient confidentiality. 
Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty. 
Guest services 12/2009 to 06/2011 
Target Avon, IN 
Processed merchandise returns and exchanges. 
handle guest complaints, directing them to the team lead that can handle the problem 
Assisted guests in finding out-of-stock items. 
trained new team members to run the cash register

Front End Manager

Kroger

Avon, IN

May 2007 to January 2014

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. 
Organized weekly sales reports for the sales department to track product success. 
Trained new employees. 
Cross-trained and provided back-up for other customer service representatives when needed. 
Worked as a team member performing cashier duties, product assistance and cleaning. 
Worked under strict deadlines and responded to service requests and emergency call-outs. 
Assisted customers with store and product complaints. 
Processed and issued money orders for customers. 
Guaranteed positive customer experiences and resolved all customer complaints. 
Compiled weekly monetary reports and records for store managers. 
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. 
Managed cash stock and inventory balances accurately.

Education

Ben Davis High School

Indianapolis, IN

2008

Special Needs Education

University of Southern Indiana

Evansville, IN

2008

Skills

Data Entry (5 years), Phones (7 years), Healthcare (5 years), Insurance (5 years), Medical Billing (5 years), Accounting (3 years)

Certifications/Licenses

Pharmacy Technician

February 2014

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