Procurement Agent/Buyer – Strategic Distribution Inc
Authorized to work in the US for any employer
June 2017 to Present
Handling all purchasing and procurement responsibilities for three customer sites. Checking and keying customer requisitions in PeopleSoft 8 and SDI exchange, creating and maintaining purchasing files and price lists from vendors and suppliers, creating purchase orders, assisting with inventory management and inventory tracking control, assisting with vendor contract negotiations, vendor management and sourcing. Sending RFQ’s to vendors and suppliers, issuing RTV’s, handling repair PO’s, issuing credits for PO over-shipments/under-shipments, vendor and supplier price negotiations. Corresponding with customers and site managers in comparing supplier products and services to determine suitable vendors and suppliers for customer sites and product needs. Reviewing supplier terms and filling out vendor credit applications. Assisting expeditors with expediting, confirming, and tracking orders and deliveries, ensuring PO item description, quality, quantity accuracy in pricing and procurement of goods and services. Assisting with daily and weekly vendor, customer, and client meetings. Answering customer and supplier inquiries and complaints regarding order changes, cancellations, buying products and services on AMEX cards (P-card’s) for purchasing of goods and services. Creation, analyzation, and maintenance of catalogs and excel spreadsheets, and running of daily PO On Hold reports, Open PO reports, Open Requisition Review reports, etc. Assisting with the training of new expeditors. Assisting other procurement agents, as needed, and assisting with other miscellaneous duties as assigned.
November 2016 to June 2017
Working with customers and helping them to shop online to find their next new or pre-owned vehicle. Performing customer service, data entry, internet browsing, administrative and clerical work daily to assist in fielding internet requests and phone calls for vehicles and setting appointments for the store. Following up on Internet leads and inquiries and attempting to convert these leads into actual vehicle sales. Using phone calls and emails to communicate with customers, gathering detailed information from them to assist Manager’s and Sales Personnel on the floor in sending out updated pricing information and assisting to coordinate appointment setting. Using CRM tools, Reynolds and Reynolds, Dealer Daily, Toyota software, and Microsoft Windows and Office 2010 (Word, Excel, and Outlook) in assisting customers and maintaining and updating all customer data. Maintaining excel spreadsheets with updated client information, sales quota and daily production information and updating and keeping track of all internet sales data. Participating in training of other internet sales assistant’s/coordinator’s, if needed to assist with appointment setting skills. Working in a fast-paced environment while multitasking. Any other duties as assigned by management.
September 2015 to October 2016
Taking inbound calls from and making outbound calls to homeowners to settle default loan mortgage accounts and updating loan account information. Providing homeowners with loan updates, notes, and advising them of loss mitigation options: repayment plans, loan modifications, forbearance’s, short-sale’s, deed-in-lieu’s and refinance options, if available. Calculating repayment plans. Using MSP Black Knight, Synergy, Microsoft Office, Back in the Black programs and the internet to update homeowner’s loan mortgage account information, making detail-oriented notes, and to provide status updates. Offering HUD Counseling assistance for additional information. Researching loan accounts for 3rd party authorizations, pending documents, payment disputes, taking payments and post-dated checks, deleting payments, assisting other departments with questions and issues. Advising homeowners of missing, received, and expiring loss mitigation documents. Advising homeowners of loss mitigation approvals, denials, pre-foreclosure acceleration letters, new loan modification terms, short-sale terms, and deed-in-lieu terms. Transferring calls to appropriate departments, when necessary. Delivering excellent customer service to homeowners. Sending email correspondence and making calls to other departments to update loan account information and to resolve customer issues in a timely manner. Handle all calls in accordance with FHA, VA, USDA, and Conventional guidelines. Offering face-to-face meetings and setting up meeting details. Handling miscellaneous duties as assigned.
August 2014 to September 2015
Keeping track of and ordering all office, kitchen, bathroom, break room, and conference room supplies, restocking all inventory, purchasing miscellaneous supplies via P-Card, and keeping all area’s neat and clean. Handling and dispersing all incoming calls, e-mail’s, faxes. Ensuring that all machines are well-maintained, receiving all required maintenance, and are always in good working order. Opening all incoming mail and distributing to appropriate personnel. Ordering lunch for all meetings and ensuring on-time delivery. Greeting and signing in all visitors, contractors, vendors, and paging appropriate parties for all visitors, and assisting with plant security. Answering phones, transferring calls, taking messages, checking and dispersing all important messages, sending out e-mail’s and other correspondence to vendor’s, supervisor’s, managers, office and warehouse personnel, etc. Acting as a liaison between all departments. Informing employees of any new procedures by maintaining, creating, and distributing SOP’s. Keying all Purchase requisitions into Oracle 11i, Oracle R12, or I-Procurement, ensuring complete accuracy, timely approvals, PO generation’s and is sent to all appropriate parties – (vendor’s, personnel, Purchasing, Accounts Payable, etc), making all necessary corrections to PO’s and/or PO receipt’s. Assisting in researching, correcting, litigating all billing issues, inventory issues, invoice payment issues, releasing on-hold invoice payments, office personnel issues and helping to resolve them quickly and efficiently. Receiving in all utilities, invoices, and scanning and/or mailing to AP for payment. Paying some incoming invoices and utilities with P-Card’s – receiving in all PO’s and sending to AP for payment and processing and calling vendors to pay for P-Card purchases. Answering all employee, vendor, customer related questions, handling/assisting with any issues/problems they may have in regards to procurement & purchasing, inventory, miscellaneous request, etc. delivering excellent customer service. Dispersing all CC Statements to office personnel and all paid invoices to appropriate personnel, correcting missing receipt’s, ensuring CC note’s accuracy, making copies of all CC Statements, and sending off all CC Statements to AP for processing. Receiving in all Freight invoices, correcting billing issues, following up with vendors to ensure freight invoice accuracy, and ensuring all invoices are signed, approved, dated, GL Coded, and scanning to AP for payment. Following up with AP for all unpaid invoices, vendor inquiries, office personnel concerns, etc. Assisting Plant Manager with all miscellaneous duties as assigned – running errands, making judgment calls, planning plant luncheons, parties, setting up party decor, etc. I handle all duties that the Plant Manager is unable to handle in regards to the plant’s operations and office assignments.
November 2013 to July 2014
November 2008 to November 2013
9594 Tara Blvd, Jonesboro, G.A., 30236
Electronic purchasing: Using Oracle software, (I-Procurement and Oracle 11i – PO Requisitioner CCBL, Inv Operations CCBL, Cifa Production, AP Inquiry CCBL, etc.) to create/track all requisitions and purchase orders for 3 Metro Atlanta warehouses electronically. Contacting vendors for ETA’s of products/materials, pricing changes, returns
handling vendor inquiries, email’s, and invoicing issue’s. Accounts Payable: Invoice tracking/corrections to invoice billing, incorrectly shipped materials at warehouses, receiving/issuing materials in Oracle- (using specific project numbers). Coordinating with AP to have invoices released for payment upon receipt of materials. Warehouse Management: Order/ transfer of inventory in order to maintain zero stock-out of materials at all 3 warehouses. Maintaining contact with Managers, Supervisor’s, and warehouse employee’s at all three warehouses, in order to track shipments, correct issue’s, inform of database/regulatory changes via e-mail correspondence, conference calls, or meetings, when necessary. Obtain proof of delivery from warehouse’s or vendors, as needed. Audit Account Ability Procedures: Perform Physical Inventories for 3 Metro Atlanta warehouses. Weekly Cycle Counts for 3 Metro Atlanta warehouses. Maintains filing system of all purchase orders and their back up
receivers, packing slips, and bill of lading. Maintain filing system of all bills of material, cycle count, and physical inventories. Management and updating of Brio reports, creating and maintaining all Excel inventory, purchasing, on-hold, transfers, and invoicing spreadsheet’s- Min-Max templates, performing V Lookup’s, other miscellaneous reports. Ensuring that all warehouses are in compliance with company policies of materials documentation, (BOM’s – Tool and Inventory, TOA’s, Receipt’s, Return’s, etc.), Cifa changes, warehouse regulations, etc. Other miscellaneous duties as assigned. Supervisor: Kelli Williams – (770) 560-8525
November 2007 to November 2008
Preparing inventory reports, driving box truck to pick up and deliver materials’ from different warehouses to disperse products to various cable stores and other warehouse sites/technicians, performing weekly cycle counts and monthly physical inventories, handing out all material’s to tech’s, cable store’s, and some customers, using a forklift, stacking pallets with inventory, shrink-wrapping, and loading pallets in warehouse, and other miscellaneous duties as required. Supervisor: Kelli Williams – (770) 560-8525
September 2006 to May 2007
Unloading and scanning trucks, taking inventory of merchandise scanned from the trucks to insure availability, tracking merchandise located within the stores backroom to put out on the sales floor for purchasing, unloading pallets, stacking boxes on pallets, using pallet jacks to pull pallets onto the sales floor, unloading pallets, restocking shelves with merchandise.
June 2005 to August 2006
Filling out and filing paperwork, keeping records and computer files/business info maintained, calling/ visiting various companies to inform them about our products and services (banners, billboards, road signs, balloons, etc.
October 2002 to May 2005
Calling clients with delinquent telephone and credit card bills to try to work out payment solutions/options with them to get their accounts back in good standing. Maintaining and updating all computer accounts/files.
August 2001 to September 2002
Greeting and assisting clientele, answering multiple phone lines, maintaining merchandise orders/files and receipt books for all stylists, scheduling appointments, and shampooing, coloring and styling hair.
High School Diploma