Resume Sample for System Administrator, Networking Team

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The following is an example of System Administrator, Networking Team resume sample. Reviewing the candidate's full work experience, outlining key-qualifications, duties and responsibilities for the Networking job title/field.

Resume Writing Example for System Administrator, Networking Team | CV Format

System Administrator, Networking Team – KSH Solutions INC

Alexandria, VA

Work Experience

System Administrator, Networking Team

KSH Solutions INC

Falls Church, VA

August 2017 to Present

• Ensure network security and information assurance through the use of ACAS active network scanning tools. 
• Assist the Sr. network engineer in monitoring network status and communicate any issues with network service to the IT management and customer base. 
• Configure, manage and maintain the necessary enterprise network of storage and operational servers running on both physical and virtual infrastructures. 
• Integrate, test and implement VDI devices into the network infrastructure in order to limit the need for physical hardware and mitigate the potential loss of customer data. 
• Provide top tier support for escalated hardware and software issues from the desktop support team. 
• Develop and publish standard operating procedures for the resolution of known support issues. 
• Escalate severe issues to the necessary source support when necessary in order to address advanced networking software or hardware support when the issue is outside the scope of onsite support means. 
• Design, Build and test windows images using windows 7 and windows 10 operating systems to include applying necessary updates and modifications to ensure current STIG compliance. 
• Create and manage user and system accounts using active directory and SCCM management tools. 
• Provide face-to-face and virtual customer support for a wide range of DOD customers to include VIP support for high ranking Military Officers and SES level officials.

1LT (P), Signal Operations Officer, 876 BEB Battalion S6 (Communications Staff Officer)

PA Army National Guard

Johnstown, PA

June 2017 to Present

• Advises the Battalion Commander and staff on all communications related issues to cover voice and data related radio and satellite network communications platforms. 
• Responsible for developing policies and procedures for the Battalion regarding communications operations as well as electronic/counter-electronic warfare operations. 
• Established and maintained networks within the Battalion operational area. 
• Coordinate 1 Company sized signal unit and additional support personnel to provide communications support for Battalion and Brigade elements. 
• Supervises the operation and maintenance of all signal equipment within the Battalion ensuring the proper readiness of millions of dollars in critical tactical communications equipment. 
• Responsible for the safe management of sensitive and classified information to include operations frequencies and communications security keys (COMSEC)

Sr. Desktop Support Technician, Helpdesk Team Lead

KSH Solutions INC

Falls Church, VA

May 2016 to August 2017

• Promoted to team lead following 4 months of outstanding performance. 
• Sustain effective helpdesk operations, identify technical issues, and monitor the status of all trouble tickets. 
• Ensure network security and information assurance through the use of ACAS active network scanning tools. 
• Maintain system and user accounts using Active Directory and SCCM administration tools. 
• Lead a team of 10 technicians providing support for desktop, mobile device and VTC platforms. 
• Compile workflow and performance reports for team activities. 
• Manage and maintain active ticket assignments and mentor junior team members in order to address complex issues and grow the overall knowledge base. 
• Provide face-to-face and virtual customer support for a wide range of DOD customers to include VIP support for high ranking Military Officers and SES level officials. 
• Develop and brief officials on IT related plans in order to communicate the goals and plans of the ITACS team as it impacts the daily functions of other key components within the facility. 
• Install and troubleshoot a vast range of network approved software and hardware on DOD networks. 
• Troubleshoot and repair a multitude of network and stand-alone printers and scanners.

1LT, Signal Operations Officer, Platoon Leader

PA Army National Guard

Beaver Falls, PA

December 2013 to June 2017

• Regularly oversee the training and overall operational readiness of over 20 Soldiers and $600,000.00 of Military grade networking and communication equipment. 
• Responsible for providing reliable communications through the implementation of both radio and network based communication equipment. 
• Manage the readiness and training of 30-60 signal Soldiers in order to facilitate 100% mission readiness. 
• Additionally trained in risk management techniques, training procedures, Military decision making process, and Air Assault Operations.


Bachelor of Science in Management Information Systems in Management Information Systems

Slippery Rock University of Pennsylvania

Slippery Rock, PA

May 2016

Bachelor of Arts in Political Science in Political Science

Clarion University of Pennsylvania

Clarion, PA

December 2013


active directory (1 year), Integration (Less than 1 year), INTEGRATOR (Less than 1 year), LAN (Less than 1 year), Networking (3 years)

Additional Information

• SOFTWARE: Active Directory, SCCM, ACAS 5.3, Microsoft Office Suite, Adobe Creative Suite, VMware 
• CALL-TRACKING: Remedy Ticketing 
• NETWORKING: LAN/VPN Connectivity, VDI Integration 
• OPERATING SYSTEMS: Windows 7, 10; Windows Server 2008, 2012 r2

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